Joe Quitoni is the Founder and CEO of Unify|Align, a consulting firm dedicated to transforming organizational culture and redefining the customer experience to drive growth. With a diverse portfolio that includes working with startups and Fortune 500 companies, Unify|Align thrives under Joe’s unique blend of creativity and structured thinking.
Before venturing into entrepreneurship, Joe had a storied 20-year career with The Ritz-Carlton Hotel Company and served as Director of Human Resources and later as the Global Head of Delivery at The Ritz-Carlton Leadership Center.
Here’s a glimpse of what you’ll learn:
- What drew Joe Quitoni to the hospitality industry?
- Joe talks about the necessity of engaging with people on a personal level in the hospitality industry
- The three-legged stool of business success
- How Joe helps clients build a solid company culture
- Creating culture through the hiring and onboarding process
- Changes in culture expectations during the pandemic
- How much should companies work on their culture?
- Common red flags among companies that struggle with culture
In this episode…
Are you striving to create an outstanding company culture but aren’t sure how? Do you want to discover the secrets of creating culture from someone who’s mastered it in one of the most service-focused industries?
Crafting a strong, cohesive company culture is no easy feat, especially when your organization is growing and diversifying rapidly. Joe Quitoni’s journey transitioning from the renowned Ritz-Carlton to becoming a culture consultant for corporate giants is a story of mastering the art of building effective cultures in diverse environments. His insights on aligning team values and expectations offer invaluable lessons for those looking to foster a robust and sustainable organizational culture.
In this episode, host John Corcoran of Rise25 engages in a deep-dive conversation with Joe Quitoni, Founder and CEO of Unify|Align. Joe provides an inside look into his time at The Ritz-Carlton and how his experiences there laid the foundation for his current role as a corporate culture expert. He also talks about revitalizing core values, weaving cultural elements into daily operations, and the two main pitfalls hindering culture-building efforts.
Resources mentioned in this episode:
- Entrepreneurs’ Organization (EO)
- EO San Francisco
- EO Accelerator
- John Corcoran on LinkedIn
- Rise25
- Joe Quitoni on LinkedIn
- Unify|Align
- The Ritz-Carlton Hotel Company
- The Ritz-Carlton Leadership Center
Sponsor for this episode…
EO San Francisco
This episode is brought to you by EO San Francisco.
The Entrepreneurs’ Organization (EO) is a global, peer-to-peer network of more than 14,000+ influential business owners with 198 chapters in 61 countries.
If you are the founder, co-founder, owner, or controlling shareholder of a company generating over $1 million a year in revenues, and want to connect with other like-minded successful entrepreneurs, EO is for you.
The EO San Francisco chapter enables leading entrepreneurs in the Bay area to learn, grow, and achieve greater success.
The EOSF chapter was founded in 1991, and today we have over 100 members in industries ranging from marketing to agriculture to tech and professional services.
To learn how it works, or to come do a test drive come join us at www.eonetwork.org/sanfrancisco/.
This episode is also brought to you by my company, Pacific Crest Group.
Pacific Crest Group provides outsourced CFO, Controller, and bookkeeping services. You can learn more about us at https://www.pcg-services.com/
Rise 25
At Rise25, we’re committed to helping you connect with your Dream 100 referral partners, clients, and strategic partners through our done-for-you podcast solution.
We’re a professional podcast production agency that makes creating a podcast effortless. Since 2009, our proven system has helped thousands of B2B businesses build strong relationships with referral partners, clients, and audiences without doing the hard work.
What do you need to start a podcast?
When you use our proven system, all you need is an idea and a voice. We handle the strategy, production, and distribution – you just need to show up and talk.
The Rise25 podcasting solution is designed to help you build a profitable podcast. This requires a specific strategy, and we’ve got that down pat. We focus on making sure you have a direct path to ROI, which is the most important component. Plus, our podcast production company takes any heavy lifting of production and distribution off your plate.
We make distribution easy.
We’ll distribute each episode across more than 11 unique channels, including iTunes, Spotify, and Google Podcasts. We’ll also create copy for each episode and promote your show across social media.
Co-founders Dr. Jeremy Weisz and John Corcoran credit podcasting as being the best thing they have ever done for their businesses. Podcasting connected them with the founders/CEOs of P90x, Atari, Einstein Bagels, Mattel, Rx Bars, YPO, EO, Lending Tree, Freshdesk, and many more.
The relationships you form through podcasting run deep. Jeremy and John became business partners through podcasting. They have even gone on family vacations and attended weddings of guests who have been on the podcast.
Podcast production has a lot of moving parts and is a big commitment on our end; we only want to work with people who are committed to their business and to cultivating amazing relationships.
Are you considering launching a podcast to acquire partnerships, clients, and referrals? Would you like to work with a podcast agency that wants you to win?
Contact us now at support@rise25.com or book a call at rise25.com/bookcall.
Rise25 Co-founders, Dr. Jeremy Weisz and John Corcoran, have been podcasting and advising about podcasting since 2008.